Terms & Conditions

Bookings

All transactions are to be made Online (secure server), e-mail (unsecure). All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Maestro and Solo. If the issuer of your card refuses to authorise payment to us, we will not be liable for any loss of place on a camp

No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

By using this site you are agreeing to these terms and conditions.

These terms and conditions will apply to all transactions placed online, with Larix JCC trading as Mud & Guts. Please read carefully before booking your camp. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

References to the ‘company’, ‘us’ or ‘we’ will refer to Larix JCC trading as Mud & Guts, henceforward referred to as Mud & Guts. All references to the customer shall mean the person or persons purchasing or agreeing to purchase services from the company. All references to the Website shall include reference to all URL’s owned by Larix JCC.

Upon booking online you will receive a confirmation email with details of the booking made, please check these details carefully and call within 7 days if you notice any discrepancies.

We take full payment upon booking, any discount codes must be redeemed at the checkout and cannot be applied retrospectively.

Changes to bookings:

If summer plans change we are happy to change your camp dates or location to an equivalent camp within the same summer season, up to 14 days before the start of the original camp. Please contact us via email or telephone if you would like to change your booking.

Cancellations:

If you have to cancel your child’s camp (and we can not help you rearrange for another camp in the same summer season), we will refund monies minus the 50% deposit if a cancellation is made up to 14 days before the camp starts. If you cancel after 14 days unfortunately we will not be able to refund any monies.
If Mud & Guts cancel any camps, due to unforeseen circumstances, we will give as much notice as possible, and will either transfer the monies onto another camp or alternatively refund all monies.

Information:

It is the Parent or Guardian’s responsibility to ensure that information filled in at the booking stage online is accurate and complete, including all medical, physical, or behavioural conditions or dietary requirements. Upon booking you will receive a parents pack, which will include a consent slip, which must be filled in by the parent or guardian and returned to the camp coordinator at the drop off location. We will have spare consent slips on site, but please note these can only be signed by a parent or guardian, so if you are not dropping your child off yourself the slip must be filled in before drop off.  We can not accept any child onto a camp without a completed online booking and signed consent form.


We request that parents of children with specific needs contact us directly to discuss their requirements.

Insurance and Liability:

Our statement of fact regarding our insurance is summarised below:   
Public Liability: GBP £5,000,000.
Employers Liability: GBP £10,000,000.

New insurance details published in March 2021, our insurance will either match or exceed that stated above.

Liability:

Mud & Guts camps take place in the open countryside and are by their very nature not absolutely free from hazard. Mud & Guts makes every effort to minimise risk to clients* and instructs clients in the safe negotiation of such risk as may remain. Consequently, the client acknowledges that there are circumstances in which an accident could befall a client without Mud & Guts being at fault and accepts that to that extent he/she is taking part in a course run by Mud & Guts at his/her own risk.


Mud & Guts only accepts liability for physical injury to a client that is shown to result from negligence on the part of Mud & Guts.


The client acknowledges that other loss, damage and expense (including without limitation, loss of money, loss or damage to clothes and possessions, losses arising on the cancellation of a booking and the expenses of delay and the harm caused other than by negligence of Mud & Guts, however arising, is not the responsibility of Mud & Guts and Mud & Guts liability is hereby limited.

Policies:

Full risk assessments are complete for each activity and site, if you would like to see a copy of our policies and procedures, including child protection documentation, please contact our customer service team directly.

Staff:

All the team have a complete Enhanced DBS checked, and have completed full in house training.

Photographs and Videos:

If you do not wish for your child to be in any marketing materials please let us know by contacting our customer service team, as occasionally we employ a eCRB checked photographer.


All information given on the website are correct at the current time, but may be updated or changes due to varying circumstances.

Data Protection:

To process your booking, we need to collect personal details about you and your children. We will treat it as confidential and keep it secure, complying with all relevant UK legislation. We would also like to use some of your details to tell you about our products and services, and those of our parent/sister organisations and will ask for your consent during the registration / booking process. You may unsubscribe at any time.

For further details, please refer to our privacy policy.

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